REFUND/TRANSFER Policy
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If you need to withdraw due to a change in plans or an injury, you can choose to either refund your entry (as per the refund schedule below) on the current policy or transfer your entry to someone else.
Withdrawals submitted up until midnight 31st July 2025 will receive 50% refund of the entry fee paid.
Withdrawals submitted between 1st August 2025 and midnight 1st November 2025 will receive 25% refund of the entry fee paid.
Withdrawals submitted after midnight 1st of November 2025 will receive no refund. Transfer entries are available until 1st of December 2025.
Entries can be deferred to the following year.
Requests for withdrawals can be notified by contacting the organisers via info@thespectacle.co.nz. Refunds will be made via the method your entry was paid (i.e. either credit card or internet banking). Refunds will be made within 10 working days of submission.
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Transfer your entry to another event distance or category (upgrades or downgrades):
Your accepted entry can be transferred to another distance, or category up until 11.59pm (NZ Time) 4 December 2025 via the online registration portal.
All transfers requested between 1 November and the event date will incur a $25 transfer fee.
Transfers to a longer distance will also be required to pay the fee difference from the original event to the new event at current event price as of the date of the transfer.
Transfers to a shorter distance will not be refunded the difference from the original event price to the new event price.
Transfer your entry to someone else:
Person to Person transfers accepted up until 11.59pm (NZ Time) on 1 December 2025 via the online registration portal. No Person to Person transfers will be accepted after this date.
Entrants can only transfer their entry to someone else within the same distance event already entered.
Merchandise purchases paid for at the time of entry by the original person entering (if any) which are paid by the Event Owner to a third-party are non-refundable as are donations made. Merchandise will be at event registration for collection or can be sent out to the original person entering with courier track and trace at the cost to that person.
It is not possible to transfer your entry to someone else who is wanting to do a different distance event.
To transfer an entry to someone else, the initial registrant must log in to the online registration system (Race Roster), select ‘Transfer Registration’ and follow the necessary steps. Please note: the receiving athlete will be sent a link to complete the registration
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To provide peace of mind when registering, we recommend purchasing RRERPP.
You can read more about RRERPP, what it covers, and how to make a claim here.
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If you purchased Race Roster Enhanced Refund Protection Program with your original entry and wish to change your entry:
Changing to a longer event - you will need to purchase the Race Roster Enhanced Refund Protection again when completing the transfer to ensure you remain covered for your new registration.
Changing to a shorter event - You will remain covered for your new registration. No refund of the difference in price of Race Roster Enhanced Refund Protection will be provided.